FAQ

FAQs

Sorrells Septic Tank Pumping

Have a septic system-related question? We have the answer. Check out these FAQs and give us a call today at (828) 456-6327 for more information!

  • What services does Sorrells Septic Tank Pumping offer?

    We provide a variety of services including diagnostics, filter cleaning and replacement, tank pumping, and riser installation. Serving Haywood County, NC and surrounding areas. 

  • How often should I have my septic tank pumped?

    In general, every 3-5 years is appropriate to maintain system health and prevent buildup. However, household size, water usage, and tank size can affect the frequency.

  • What signs indicate that my septic system needs servicing?

    If you hear gurgling sounds, notice slow drains or odors, have a sewage backup, notice the drain field is covered with lush green grass, or see standing water near the tank, you should have your system inspected without delay.

  • Do you offer emergency septic services?

    We offer emergency service in cases of system failure or sewage backup. Contact us immediately in these cases and we will address the issue promptly. 

  • What are the benefits of installing risers on my septic tank?

    Risers reduce digging and improve access to your septic tank making it easier to provide inspections, repairs, and maintenance since access ports are closer to the surface. 

  • How can I prevent septic system problems?

    The key is regular maintenance. From routine pumping and inspections to conserving water usage and watching what goes down the drain, including non-biodegradable items, all help to avoid issues. 

  • Can I use certain products to maintain my septic system?

    Do not use harsh chemicals, or antibacterial soaps, and avoid applying cleaners excessively; these can disrupt the balance of good bacteria in the tank. Using septic-safe products is essential to maintain the health of your system.

  • What should I do if my septic alarm is going off?

    The alarm could be indicating a system problem, like pump failure or high water levels. Contact the team at Sorrells Septic Tank Pumping immediately. We will inspect and repair the problem to avoid further damage. 

  • Do you provide recommendations for septic system inspections for real estate transactions?

    Yes, we can provide recommendations for a licensed inspector who will thoroughly inspect and evaluate the system, helping sellers and buyers make informed decisions.

  • How can I schedule a service with Sorrells Septic Tank Pumping?

    Easily schedule an appointment by calling our office. Our team will set up an appointment that works for your schedule. 

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